Arrived after attending a funeral for the "wake". 1. Car Park - mostly unsurfaced coating shoes with mud & decomposing leaves 2. Steep steps; handrail only on one side; further flights of stairs (no lift) to function room 3. Reception staff sarcastic mutterings in regard to my disabilities and utterly insistent that it was vitally important to log my car registration; also unhelpful to catering contractor's staff who were carrying quite heavy loads. Indeed openly laughed at her. 4. Room was adequate although very little space between furniture. 5. Bar was only a table with poor section of spirits and mixers; no beers or lagers and not open for business when we arrived even though there were already around a dozen thirsty customers who had arrived before our group of four. 6. Toilets weren't available on the same floor as function room - extremely inconvenient to someone with my mobility issues.Alltold thoroughly disappointing and blighting what had been an enjoyable celebration of the life of a dear family member. On reading the manager's replies to previous poor reviews, and the timespan of such, I expect a similar lip service reply and no actual service improvements.I am surprised that there is no lift as it is easy to install such in only matter of days especially as the stairwell is so spacious. There is obviously no regard for the facility's disabled clientele. Chegou depois de assistir a um funeral para o "velório". 1. Estacionamento - principalmente sapatos de revestimento não revestidos com lama e folhas em decomposição 2. Degraus íngremes; corrimão apenas de um lado; mais lances de escada (sem elevador) para a sala de eventos 3. Os murmúrios sarcásticos da equipe da recepção em relação às minhas deficiências e totalmente insistentes de que era de vital importância registrar o registro do meu carro; também inútil para a equipe do empreiteiro de catering que carregava cargas bastante pesadas. Na verdade, riu abertamente dela. 4) O quarto era adequado, embora com muito pouco espaço entre os móveis. 5. Bar era apenas uma mesa com seção pobre de bebidas espirituosas e misturadores; sem cervejas ou lagers e não aberto para negócios quando chegamos, embora já houvesse cerca de uma dúzia de clientes sedentos que haviam chegado antes do nosso grupo de quatro. 6 Banheiros não estavam disponíveis no mesmo andar da sala de eventos - extremamente inconveniente para alguém com meus problemas de mobilidade.Todos disseram completamente decepcionante e arruinando o que havia sido uma celebração agradável da vida de um querido membro da família. Ao ler as respostas do gerente a críticas ruins anteriores e o intervalo de tempo delas, espero uma resposta semelhante da boca para fora e nenhuma melhoria real no serviço. Estou surpreso que não haja elevador, pois é fácil instalá-lo em apenas alguns dias, especialmente porque a escada é muito espaçosa. Obviamente, não há consideração pela clientela deficiente da instalação.
star Peter Barry Comar
Arrived after attending a funeral for the "wake".
1. Car Park - mostly unsurfaced coating shoes with mud & decomposing leaves
2. Steep steps; handrail only on one side; further flights of stairs (no lift) to function room
3. Reception staff sarcastic mutterings in regard to my disabilities and utterly insistent that it was vitally important to log my car registration; also unhelpful to catering contractor's staff who were carrying quite heavy loads. Indeed openly laughed at her.
4. Room was adequate although very little space between furniture.
5. Bar was only a table with poor section of spirits and mixers; no beers or lagers and not open for business when we arrived even though there were already around a dozen thirsty customers who had arrived before our group of four.
6. Toilets weren't available on the same floor as function room - extremely inconvenient to someone with my mobility issues.
All told thoroughly disappointing and blighting what had been an enjoyable celebration of the life of a dear family member.
On reading the manager's replies to previous poor reviews, and the timespan of such, I expect a similar lip service reply and no actual service improvements. I am surprised that there is no lift as it is easy to install such in only matter of days especially as the stairwell is so spacious. There is obviously no regard for the facility's disabled clientele.
star Peter Barry Comar
Room was dirty and dated. Car park full of litter and overall dirty premises. We were in a cottage room which was full of flies and looked like it hadn’t been looked after in years! Breakfast was awful, don’t pay the £10 per person! Nothing was replenished ever, no clean glasses or plates, even when we asked. Had to drink out of mugs and eat out of bowls! Poor selection and no clean tables at all!! Do not recommend, appreciate it wasn’t too expensive but would have been much better literally anywhere else. Don’t be fooled by the pictures, it’s nothing like that. No one on reception, service was poor. Don’t go here! I want my money back!! Quarto estava sujo e datado. Parque de estacionamento cheio de lixo e instalações sujas em geral. Estávamos em um quarto de chalé cheio de moscas e parecia que não era cuidado há anos! O café da manhã foi horrível, não pague 10 por pessoa! Nada foi reabastecido nunca, sem copos ou pratos limpos, mesmo quando pedimos. Tive que beber em canecas e comer em tigelas! Seleção ruim e sem mesas limpas! Não recomendo, aprecio que não era muito caro, mas teria sido muito melhor literalmente em qualquer outro lugar. Não se deixe enganar pelas fotos, não é nada disso. Ninguém na recepção, o serviço era ruim. Não vá aqui! Eu quero meu dinheiro de volta!!
star Izzy Day
Room was dirty and dated.
Car park full of litter and overall dirty premises.
We were in a cottage room which was full of flies and looked like it hadn’t been looked after in years!
Breakfast was awful, don’t pay the £10 per person! Nothing was replenished ever, no clean glasses or plates, even when we asked. Had to drink out of mugs and eat out of bowls! Poor selection and no clean tables at all!! Do not recommend, appreciate it wasn’t too expensive but would have been much better literally anywhere else. Don’t be fooled by the pictures, it’s nothing like that. No one on reception, service was poor. Don’t go here! I want my money back!!
star Izzy Day
Stayed over for a birthday treat with my friend. Lovely, helpful staff, nice big double room. Tea and coffee facilities. Adequate storage for a few days stay. There was a hairdryer and ironing kit stored in the wardrobe. Everything seemed clean and in order. Se Hospedaram para um aniversário mimo com meu amigo. Adorável e prestável, grande quarto duplo agradável. Chá e café. Armazenamento adequado para alguns dias de estadia. Havia um secador de cabelo e um kit de passar roupas guardado no guarda-roupa. Tudo parecia limpo e em ordem.
starstarstarstar Reed Finn
Stayed over for a birthday treat with my friend. Lovely, helpful staff, nice big double room. Tea and coffee facilities. Adequate storage for a few days stay. There was a hairdryer and ironing kit stored in the wardrobe. Everything seemed clean and in order.
starstarstarstar Reed Finn
Went to a wedding, at this hotel. The staff was brilliant, food was lovely, and it wasn't a stupid price, for drinks. Bedrooms are a good size too. Just gets busy on the roads around it, because its near Old Trafford Stadium. Ideal to stay, if your coming for a match. Fui a um casamento, neste hotel. A equipe foi brilhante, a comida era adorável, e não era um preço estúpido, para bebidas. Os quartos também têm um bom tamanho. Apenas fica ocupado nas estradas ao redor, porque fica perto do Old Trafford Stadium. Ideal para ficar, se você vem para um jogo.
starstarstarstar Sue Appleton (Suzie Q)
We had my daughters wedding here and everything from start to finish was done fantastically by Trafford Hall hotel. Bogi was a fantastic wedding organiser, nothing was too much, she always replied to any questions that were emailed to her quickly.She is friendly, helpful,and went above and beyond to make sure the day was perfect as did all the staff. The food was excellent and service was also. We also stayed over, the reception staff were friendly and helpful with any questions during check in.The room was very comfortable, clean and spacious. Lovely and quiet as well which was great.Breakfast was very good with lots ofchoice. Drinks in the bar were very reasonable priced with a good choice including a cocktail menu and offers.There is also a pool table and football table. Bar staff were friendly and helpful. Thank you Trafford hall hotel I wouldn'thesitate to recommend you for anything from a drink, to a wedding it was perfect. Well done to everyone. Tivemos o casamento das minhas filhas aqui e tudo do início ao fim foi feito fantasticamente pelo hotel Trafford Hall. Bogi foi uma fantástica organizadora de casamentos, nada era demais, ela sempre respondia a todas as perguntas que lhe eram enviadas por e-mail rapidamente. Ela é simpática e prestativa, e foi acima e além para garantir que o dia fosse perfeito, assim como toda a equipe. A comida estava excelente e o atendimento também. Nós também ficamos, a equipe da recepção foram simpáticos e prestativos com quaisquer perguntas durante o check-in.O quarto era muito confortável, limpo e espaçoso. Adorável e tranquilo, o que foi ótimo. O café da manhã era muito bom, com muitas opções de escolha. Bebidas no bar eram muito razoáveis com uma boa escolha, incluindo um menu de cocktails e ofertas.Há também uma mesa de bilhar e matraquilhos. Os funcionários do bar foram simpáticos e prestativos. Obrigado Trafford hall hotel Eu não hesitaria em recomendá-lo para qualquer coisa, desde uma bebida a um casamento, foi perfeito. Bem feito a todos.
starstarstarstarstar Debbie Lloyd
Had passed hotel on the way back from Harry Styles concert and thought it looked nice. Booked for a gig at the arena and thought I'd try it out. Really close to Trafford bar metro. Trams run until about midnight- good base for Trafford Centre, gigs at Victoria Warehouse, Old Trafford football and cricket grounds. There was a 50th birthday at the hotel the night I stayed. ( have to say everyone looked amazing). Still really quiet in the room though. Lovely comfortable beds, shower nice and powerful, free WiFi. Staff on reception were really friendly. Would definitely stay again.
starstarstarstarstar Sam Deans
Went to a wedding, at this hotel. The staff was brilliant, food was lovely, and it wasn't a stupid price, for drinks. Bedrooms are a good size too. Just gets busy on the roads around it, because its near Old Trafford Stadium. Ideal to stay, if your coming for a match.
starstarstarstar Sue “Suzie Q” Appleton
We had my daughters wedding here and everything from start to finish was done fantastically by Trafford Hall hotel. Bogi was a fantastic wedding organiser, nothing was too much, she always replied to any questions that were emailed to her quickly. She is friendly, helpful,and went above and beyond to make sure the day was perfect as did all the staff. The food was excellent and service was also. We also stayed over, the reception staff were friendly and helpful with any questions during check in.The room was very comfortable, clean and spacious. Lovely and quiet as well which was great.Breakfast was very good with lots of choice. Drinks in the bar were very reasonable priced with a good choice including a cocktail menu and offers.There is also a pool table and football table. Bar staff were friendly and helpful. Thank you Trafford hall hotel I wouldn't hesitate to recommend you for anything from a drink, to a wedding it was perfect. Well done to everyone.
starstarstarstarstar Debbie Lloyd
Aconchegante, apesar de ser uma casa antiga mas muito gira. Fica a 1 minuto de distância do tram (comboio).
starstarstarstarstar Patricia Xavier
We was in shock when we see the room.
Pictures don’t match reality.
Room was incredibly hot we was sweat, sitting still couldn’t sleep because of temperature in room and of course we can’t open the window(we get fan but it didn’t help too much). Room was dirty, dust and stains on carpet in bathroom there was some hair - it looks disgusting.
I will never go back there again even for free.
star Artur Tymiński
O hotel foi ótimo. Quarto espaçoso e limpo.. cama confortávelMeu único problema foi o barulho da sala de eventos e do lado de fora.Restaurante e café da manhã bem tambémFicaria novamenteMuito útil para críquete e futebol de Old Trafford
starstarstarstar Mark Wallace
The hotel was great. Room spacious and clean..bed comfortable
My only issue was the noise from the function room and outside.
Restaurant and breakfast fine as well
Would stay again
Very handy for Old Trafford cricket and football
starstarstarstar Mark Wallace
Eu não podia acreditar nas fotos em comparação com a coisa real. Quando chegamos, havia um cara enorme na recepção que eu havia pedido ajuda com nossa bagagem, pois havia cerca de 400 escadas e sem elevador. Ele olhou para mim com um sorriso como se dissesse "sem chance" e, literalmente, esse foi o fim da nossa troca 😅O quarto era como algo saído das torres Fawlty. Eles eram tão datados e apertados. Sentamos na cama por cerca de 10 minutos pensando se poderíamos ser incomodados depois de toda a nossa viagem para abandonar o navio e encontrar outro lugar. Mas simplesmente não tínhamos energia. Os quartos eram tão bizarros. Tivemos um que tinha dois quartos separados e a sensação estranha resultou em duas mulheres adultas compartilhando uma cama!Sinceramente, foi uma grande piada. Não vá pelas fotos. Eu tive que olhar duas vezes e ter certeza de que estava na página certa do hotel, porque eles honestamente não representam o que você está entrando.
star Jane Doe
Ao contrário de alguns comentários o nosso quarto era muito limpo e confortável. Tínhamos reservado um quarto standard (fora), mas recebemos um upgrade na chegada para um clássico (dentro do hotel) e recebemos muitas toalhas limpas, xampu / gel de banho e chá / café. Infelizmente, o secador de cabelo superaqueceu em menos de um minuto, então era inutilizável e a tampa da chaleira e o assento do vaso sanitário estavam quebrados. O café-da-manhã inglês completo em nossa primeira manhã foi um pouco mais preparados, mas o jantar de três pratos foi excelente. Todos os funcionários foram muito simpáticos. O hotel está idealmente situado para o eléctrico em torno de Manchester. Ficaríamos novamente.
starstarstarstar M H
Acabei de tomar chá da tarde neste hotel, foi comprado para mim como presente. Foi adorável, sanduíches e bolos eram bons e os funcionários foram simpáticos. Até ganhei um coquetel especial de aniversário por conta da casa. Com certeza voltaria
starstarstarstarstar Arrabella Simmonds
Just had afternoon tea at this hotel, it was bought for me as a gift. Was lovely, sandwiches and cakes were nice and staff were friendly. Even got a special birthday cocktail on the house. Would definitely go back
starstarstarstarstar Arrabella Simmonds
I couldn't believe the pictures in comparison to the real thing. When we came there was a huge guy on reception who I had asked for help with our luggage as there were about 400 stairs and no lift. He looked at me with a smirk as if to say "no chance" and literally, that was the end of our exchange 😅
The bedroom was like something out of Fawlty towers. They were so dated and cramped. We sat on the bed for about 10 minutes contemplating if we could be bothered after all our travelling to abandon ship and find somewhere else. But we just didn't have the energy. The rooms were so freaky. We had one that had two separate rooms and the eerie feel resulted in two grown women sharing a bed!
It was honestly one big joke. Do not go by the pictures. I had to double take and make sure I was on the right hotel page, because they honestly do not represent what you're walking into.
star Jane Doe
Contrary to some reviews our room was very clean and comfortable. We had booked a standard room (outside) but we’re upgraded on arrival to a classic (inside the hotel) and were provided with plenty of fresh towels, shampoo/bath gel and tea/coffee. Unfortunately the hairdryer overheated in less than a minute so was unusable and the kettle lid and toilet seat were both broken. The full English breakfast on our first morning was a little over cooked but the three course dinner was excellent. All the staff were very friendly. The hotel is ideally situated for the tram around Manchester. We’d stay again.
starstarstarstar M H
O hotel é muito bom e a equipe foi acolhedora, As camas king size são muito boas. Um nível de ruído plano (prédio antigo e você pode ouvir os rangidos quando alguém se move), mas é muito bom valor ao dinheiro.
starstarstarstarstar Elodie DOBRIN
The bathroom was unfinished, with the lights not fitted and the toilet roll holder hanging off the wall. The bathroom door didn't close. But more importantly we were kept awake all night by mice in the ceiling. The room was £200 for one night.When I complained I was offered 50% off my next stay. Needless to say I won't be staying there again.
star Emma Bonar
Bedding filthy, room smelled dirty. Room was divided from next room by a rattling door that would make a noise as you walked around. Located behind a Trainline and very busy street at the front. Staff were pleasant. Overall, very poor and not worth the money.
star Olivia Wilding
Não conforme listado no site, cadeira quebrada suja, lâmpada quebrada, cama quebrada, não utilizável. Mudou-se para uma sala diferente, grande rachadura na bandeja do chuveiro, para que a água descesse para o chão e você pudesse cortar os pés nela. Aconselho a não ficar. Foi-me dito que eu estava na casa de campo que é um prédio velho e sujo na parte de trás O hotel e a chamada casa devem ser fechados e completamente remodelados Mo
star Ray Green
Not as listed on website, dirty broken chair broken lamp broken bed not usable. Moved to different room large crack in shower tray so water just went down to floor and you could cut your feet on it. I would advise not to stay . I was told I was in the cottage which is a dirty old building at the back The hotel and the so called cottage should be closed down and be completely refurbished Mo
star Ray Green
Linda sala de eventos no andar de cima. Sem aquecimento neste quarto estava muito frio. Pediu aquecimento com 2 aquecedores de sopro. Não adianta aquecer uma sala grande desse tamanho. A barra de turnos na sala de eventos não tinha tudo. Bar principal no andar de baixo. Restaurante e Bar no térreo fora de outras escadas. Conheça e cumprimente a mulher longe de ser acolhedora e mal-humorada.
starstarstar Sonia Manborde
Beautiful function room upstairs. No heating in this room was very cold. Asked for heating got 2 blow heaters. No useto warm a large room of that size. Make shift bar in function room didn't have everything. Main bar trip downstairs. Restaurant and Bar downstairs outside down other stairs. Meet & greet woman far from welcoming and bloody grumpy.
starstarstar Sonia Manborde
Excelente atención, buena relación calidad-precio. La chica italiana que estaba en el comedor era muy simpatica y nos atendió muy bien.
starstarstarstarstar Fernando
Muy buena atención. La habitación muy cómoda y agradable. El desayuno inglés muy rico y el bufete tenía además fruta, cereales y tostadas. El secador de pelo se pide en recepción. Muy recomendable!
starstarstarstarstar Maria Adanero
Cuando entramos en la habitación el baño estaba muy sucio. Dicen que limpian las habitaciones cada segundo día, las ventanas muy viejas y no cierran bien,en el desagüe de la bañera había pelos de hacia años sin quitar, el único día que nos limpiaron la habitación la cama dejaba mucho que desear de bien hecha. Lo único bueno el argentino que nos hizo el checkin. Todo muy viejo y sucio...
star Vicenta Voces Blanco
Muy amables, y la habitación impecable con tetera, taza incluida y tv. Silencioso y acogedor
starstarstarstarstar Nerdy Simpson
Está muy viejo, sucio, descuidado. El servicio de limpieza brilla por su ausencia. Una guarrada de lugar
star Angel Alejandre Voces
El hotel es muy antiguo, pero recibí buen servicio. Tiene mucho espacio para dejar tu carro.
starstarstarstar Jean Paul Rojas (DudeNamedJP)
Habitaciones con estilo británico muy acogedoras
starstarstarstarstar Alejandro Alemany
Excelente trato y comodidad.
starstarstarstarstar Ruben
Italian
English
Spanish
Portuguese
French
Armenian
