Lié à la crise sanitaire du covid 19 , cet hôtel refuse de nous rembourser.!!! Nous avions réservé pour les vacances de Pâques en passant par booking. Ce qui montre une sale mentalité ! Et surtout ce n est absolument pas commercial voir illégal ! Tout les vols sont remboursés ou crédités et beaucoup d hotels remboursent ou creditent. Sauf cet hotel !!! En tout cas je n envisagerai pas à l avenir d aller dans cet hotel à Malte !
star nolwenn glevarec
Great location. Decent apartment with everything required. Couple of little glitches such as hot and cold temp control being wrong way round on taps, few things needing minor repairs but very comfortable, nice street with good local restaurants. However few communication issues. We had informed of arrival time as requested and arrived exactly at this time yet still found ourselves waiting on the steps trying various contact numbers to get hold of somebody. We found several other guests in the same position throughout our stay too. Turns out number has not been updated. This was laughed off by the guy that met us, rather than him apologising. We had also requested late checkout due to me being heavily pregnant and needing a rest out of the heat before journey home which was agreed but when we arrived were told this was a mistake. Again lots of excuses given rather than a simple apology and unfortunately this made the last day of our holiday difficult for me as having been told this would be ok, we had not looked into other options. I'd recommend the apartments but make sure you clarify any amendments with the apartment directly over the phone especially if you have booked via another organisation and ask them to confirm contact details before your arrival.
starstarstar Katy Gilham
Unos apartamento que si te toca el de la planta 4 tiene una terraza estupenda,pero el edificio huele un poco a humedad o moho.
starstarstar ISABEL GUTIÉRREZ
The apartments are cosy and provided with all you need, from the cooking stuff to the bathroom. Also the staff is awesome, very friendly and competent. If I go to Malta again, I will choose this hotel for sure!
starstarstarstarstar Simone Ceccolini
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