Muito bom
starstarstarstar Armando Ramos
Hotel excelente!
starstarstarstarstar Denize Amaral
Maravilhoso, realmente recomendo!!!
starstarstarstarstar Meire Nagel
Muito bom, otimas instalacoes e servico
starstarstarstarstar Paulo Pinheiro
Excelente como aliás todos os hotéis desta cadeia.
starstarstarstar Nuno Monteiro
Hotel com muito boas condições, embora um pouco confuso. O pequeno almoço não era tão bom...
starstarstarstar Ricardo Sousa
The room was acceptable overall but with a few issues, such as the hotel keys not working when returning and the fire alarm going off without explanation. Additionally, the television would turn off by itself and certain channels had to be selected multiple times. The hotel service was lacking as well, as the reception refused to clean the room until every after three days. This suggests that the hotel had subpar service and maintenance, leading to a disappointing stay.It was with a good view but unfurnished balcony. The room itself was good, clean linens and bathroom. Wi-Fi is fast and easy to use. Lightning in the room is fine too.
starstar Jeian Louell Nueva
Last straw. They had to search for a warm room so we gave up and left. Reception staff are mostly hopeless, helpless and hapless although the Director was superb, he gets it. I was reading other recent reviews and the odour in the hotel is awful. Now staying at Golden Tulip, refurbished room, clean, warm and welcoming. Why is it the staff in France simply don't get customer service. They coukd have easily turned a negative into a positive. Wrong hires so get rid or train.
star Richard Jowsey
Aggressive woman at front desk about tackled a 70 year old woman. When I first got to this hotel I couldn’t believe the ambiance. It was beautiful and immediately relaxing. A friend who stayed at a hotel across the street who is 70 came to visit me when I was in the pool. They asked her to take her shoes off, so she did. Then they asked her to go to my room to leave her shoes, and to get slippers from the front desk. So we followed directions, I even told them she came to visit me from another hotel. We went to front desk and this very tall football player build of a woman started screaming at us immediately that we could not have her here. So my friend said no worries she will leave. But she was barefoot because the spa made her take her shoes off. We turned around and sat in the lobby, NOT THE SPA, but this barbarian of a woman chased us to the couch still screaming. We both said, “yes we understand, she is not going to the spa, just putting on her shoes”. But she still continued standing over this grandmother screaming at her. We continued repeating, “why are you going on? We are not even arguing. We said we understand, why are you still screaming?” And yet she still did not stop. Then when I asked for manager the all sat there laughing at me and pointing as I tried to explain to the manager that it was not about her going to the spa as we want to follow rules but about the aggression and attacking demeanor of this very large and intimidating woman over a 70 year old tiny grandmother. It was inappropriate and extreme. Not needed. When I first got here I immediately thought I would come back alone and stay a week because it seemed perfect. But now I see the staff supports aggression and I cannot predict if I can relax here or have to run and hide for safety. Mulher agressiva na recepção abordou uma mulher de 70 anos. Quando cheguei a este hotel, não podia acreditar no ambiente. Foi lindo e imediatamente relaxante. Um amigo que ficou em um hotel do outro lado da rua, que tem 70 anos, veio me visitar quando eu estava na piscina. Pediram que ela tirasse os sapatos, e ela o fez. Então eles pediram para ela ir ao meu quarto deixar os sapatos e pegar chinelos na recepção. Então seguimos as indicações, eu até disse que ela veio me visitar de outro hotel. Fomos à recepção e essa mulher muito alta de jogador de futebol começou a gritar conosco imediatamente que não poderíamos tê-la aqui. Então meu amigo disse que não se preocupe que ela vai embora. Mas ela estava descalça porque o spa a fez tirar os sapatos. Nós nos viramos e sentamos no saguão, NÃO NO SPA, mas essa mulher bárbara nos perseguiu até o sofá ainda gritando. Nós dois dissemos: “sim, entendemos, ela não vai ao spa, apenas calçando os sapatos”. Mas ela ainda continuou de pé sobre esta avó gritando com ela. Continuamos repetindo: “por que você está indo? Não estamos nem discutindo. Nós dissemos que entendemos, por que você ainda está gritando?” E mesmo assim ela ainda não parou. Então, quando eu perguntei para o gerente, todos se sentaram lá rindo de mim e apontando enquanto eu tentava explicar ao gerente que não era sobre ela ir ao spa, pois queremos seguir as regras, mas sobre o comportamento agressivo e agressivo desse grande e intimidante mulher sobre uma pequena avó de 70 anos. Era inadequado e extremo. Não é necessário. Quando cheguei aqui, imediatamente pensei em voltar sozinho e ficar uma semana porque parecia perfeito. Mas agora vejo que a equipe apoia a agressão e não posso prever se posso relaxar aqui ou ter que correr e me esconder por segurança.
starstar Dwanda Schwarz
Aggressive woman at front desk about tackled a 70 year old woman. When I first got to this hotel I couldn’t believe the ambiance. It was beautiful and immediately relaxing. A friend who stayed at a hotel across the street who is 70 came to visit me when I was in the pool. They asked her to take her shoes off, so she did. Then they asked her to go to my room to leave her shoes, and to get slippers from the front desk. So we followed directions, I even told them she came to visit me from another hotel. We went to front desk and this very tall football player build of a woman started screaming at us immediately that we could not have her here. So my friend said no worries she will leave. But she was barefoot because the spa made her take her shoes off. We turned around and sat in the lobby, NOT THE SPA, but this barbarian of a woman chased us to the couch still screaming. We both said, “yes we understand, she is not going to the spa, just putting on her shoes”. But she still continued standing over this grandmother screaming at her. We continued repeating, “why are you going on? We are not even arguing. We said we understand, why are you still screaming?” And yet she still did not stop. Then when I asked for manager the all sat there laughing at me and pointing as I tried to explain to the manager that it was not about her going to the spa as we want to follow rules but about the aggression and attacking demeanor of this very large and intimidating woman over a 70 year old tiny grandmother. It was inappropriate and extreme. Not needed. When I first got here I immediately thought I would come back alone and stay a week because it seemed perfect. But now I see the staff supports aggression and I cannot predict if I can relax here or have to run and hide for safety.
starstar Dwanda Schwarz
Do not stay here. These people have BAD MANNERS, no customer service skills and absolutely no idea how to treat tourists. We arrived at the hotel at 1pm ( pleaser bare in mind we landed in Paris at 8am ) the hotel declined to check us in because of our credit card. The card is legit and is very much legal, the only difference is this is a card less credit card, meaning the card exist in the wallet of your mobile phone. Yes we have a card number and sort code and all the rest of it but because this hotel is living in dated technology they blatantly refused to check is in. We had to leave and find another hotel. The sad thing about it, is the money we had as spending money ended up being used on somewhere for a place to stay. Luckily Thomas cook is refunding us the hotel fee’s but that money won’t come until another 14 days. Zenitidue really messed up our few days in France. Please, if you’re looking for somewhere to stay and want a hassle free time, do not book with these guys.We ended up at a B&B just down the road for €250 from the 2nd October to the 5th. I explained to them what happened and they checked us in with no problem. ZENITIDE: DISGRACEFUL!!!!!The manager is called: Amila and she wasn’t interested at all in helping at all. She didn’t care one bit. I should’ve listened to reviews from previous visitorsYou have been warned
star Mk Light Em Up
The hotel exterior may not look attractive but the interior is good. The staff we interacted with spoke limited English which is a bit difficult for us. The hallway leading to the bedroom isn’t 100% clean but the room is almost perfectly fine for an overnight stay, except the AC is quite weak. The room gets hot with the sun bearing down. And there were mosquitoes in the room - I got 4, 5 bites during the night. Lastly, be sure to triple check the airport shuttle reservation. The receptionist forgot to put our reservation in after we had double checked with her. Thankfully we had sufficient time to get to the airport despite the error.
starstarstar MM Hill
This stay was OK - the rooms were clean and the lobby upkeep was nice, albeit a bit dated. I called the hotel once my flight arrived, hoping for shuttle service but the phone went unanswered - for at least 20 minutes. The bar area was quiet but friendly once I arrived. They did take an incidental hold/deposit of 250 I believe, which seemed excessive for a basic airport hotel. I would not stay again, but it met my needs at the time.
starstarstar Steven Prescott
Não gostou não deicharao eu. Usar picina francês disse não po8deria usar pucina paguei 6 mil pra nada não volto
star Rosemary Araujo
The room had a great quality big bed and a big bathroom. We've had a good sleep. The hotel has an early check out time at 11:00 am and the swimming pool is not available if you checked out. Which is a pity for a spa-hotel. The shampoo flasks in the room was empty or half fool = not replaced after previous guests.
starstarstar Igor Antarov
Other reviews are accurate - avoid this place. The “free airport shuttle” ran at limited times and was full so we had to take an Uber. The AC didn’t work. Phone didn’t work to call reception. The key card didn’t work. Toilet didn’t flush. Room was dirty. Hotel tacked on random extra charges for us to dispute. I’ve never switched rooms before due to issues but I had to switch to 3 different rooms at this hotel. Avoid this place!!!
star Jim Adams
Está cerca del aeropuerto, está ya un poco viejuno y le falta algo de mantenimiento, de echo creo que una remodelación es lo que necesita. De todas formas cumple sobradamente con lo que esperas.
starstarstarstar Valentin Garcia Aiza
Esta bastante bien pero, los baños en concreto el váter, huele a pis.....deberian de emplear lejia y dejarlo impecable
starstarstarstar Frank 9
Muy amplio, pero la pileta estaba atascada y era un incordio lavarse, la puerta del water hacía un ruido horrible y la luz del baño se ve desde la habitación, esto por la noche es molesto. Necesita mejorar todos estos pequeños detalles y ganará mucho.
starstarstar MasLenovo portátiles Lenovo
Buena atención y buen servicio. Las habitaciones espaciosas y luminosas.
starstarstarstarstar Óscar Suárez
Fantástico hotel. Tiene shuttle para ir al centro
starstarstarstarstar Fatima Otero Sande
Estamos alojados en este hotel porque han cancelado nuestro vuelo, es decir estamos aquí por cortesía de la compañía. Tengo que decir que el hotel es bonito pero el trato no me ha gustado, todo el rato nos preguntan si somos de la compañía, se ha notado un trato diferente a si fuéramos clientes "normales". El el restaurante ha sido increíble, solo una opción a escoger... Una familia se ha ido sin comer porque no han ofrecido ninguna alternativa. Yo me he ido después de esperar 15 minutos para mí postre. Entiendo que para nosotros es gratis ya que lo paga la compañía, pero no estamos aquí por nuestra voluntad y además podriamos ser futuros clientes, no será mi caso después del trato recibido.
star Ornella Krstic
muy buena opción de hospedaje cerca del aeropuerto. el shuttle te deja en la terminal E sin costo.
starstarstarstarstar Lucelly Areiza
Lástima que haya podido disfrutar de este hotel por la cancelación de mi vuelo de regreso. Las habitaciones, las camas, el equipamiento, la comida...¡ Todo sublime !
starstarstarstarstar Francisca Amengual Juan
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